Help Center

FAQ

GENERAL

WHAT PAYMENT METHODS DO WE ACCEPT?

SHIPPING & DELIVERY

HOW LONG DOES SHIPPING TAKE?

TRACKING MY ORDER?

DO YOU SHIP WORLDWIDE?

WHERE DO MY PRODUCTS COME FROM?

WHAT TIME WILL MY PACKAGE ARRIVE?

WHAT HAPPENS WHEN IM NOT AT HOME?

DO I HAVE TO PAY CUSTOMS OR IMPORT TAX?

CAN I CHANGE MY ORDER?

REFUNDS & RETURNS

CAN I GET A REFUND IF IM UNHAPPY WITH MY PURCHASE?

CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?

DAMAGED ITEMS & ORDER ISSUES

MY ITEM ARRIVED DAMAGED, WHAT CAN I DO?

IVE RECEIVED THE WRONG ITEM?

ONLY ONE PART OF MY ORDER HAS ARRIVED, WHERE IS THE REST?